Welcome John

My Employer Services

To ensure the confidentiality of the information contained within these applications, only authorized employees within your organization should have access to these services.

Insurance
Health and safety
Claims

Account information

Account number 123456
Legal name 123 CONSTRUCTION LTD
Trade name --

Letters and Documents

View your insurance-related letters and statements of account

Contact details

61816 761
SURREY, BC, V3V 2A1
604.555.1212
joe.doe@email.com

Payroll report status

Quarter one:
Overdue

Account balance

Current balance:
$400.00

Clearance status

Active and in good standing to October 1, 2020

Rate information

View your firm's rate information, including experience rating adjustments and claim costs.

Health and safety planning tool kit

Learn about injuries and claims, compare your performance to your peers, identify trends, and plan health and safety initiatives for your workplace.

My Worker Services

We've made some changes

We've used feedback from injured workers to try to make it easier for you to find information about your claim.

What would you like to do today?

Need to speak with someone about your claim? We’re here to help

Claims Call Centre

Monday to Friday 8 a.m. to 6 p.m.
604.231.8888
1.888.967.5377 (toll-free)

Crisis Support Line

24 hours a day, 7 days a week
1.800.624.2928 (toll-free)


Technical Support

Monday to Friday 7 a.m. to 5 p.m.
604.276.3135
1.888.855.2477 (toll-free)
ehelp@worksafebc.com

Additional services and resources

My Provider Services

Welcome to our new online services portal for providers, offering convenient features for various services.

Submitting and invoice?

Please note that at this time the invoice submission tool cannot accept invoices from physicians and hospitals billing for MSP services, pharmacists billing for prescription medication, chiropractors, and providers who are not based in Canada.

Submitting invoices

You will need the worker's WorksafeBC claim number to submit your invoice.

If you have supporting documents, please have them available in pdf format as you'll be able to upload them.

Claim status

To view a worker's claim status, you'll need:

  • Your payee number
  • The worker's personal Health Number
  • The worker's claim number with us

Provider Portal (direct referrals)

View your clinic's physiotherapy extension requests and any decisions made on those requests.

Provider Portal (direct referrals)

If you receive direct referrals through our Provider Portal, please continue to use this portal for your online billing and reporting. It’s a secure and efficient way to receive referrals from us, submit reports and invoices, and check the status of your invoice payments. To learn more about using the Provider Portal, see Health Care Provider Portals.

Payments

Most recent payments

We’re unable to display your payments at this time. Please refresh the page or try again later. If you need assistance, please call our Payment Services team at 1.888.422.2228.

Invoice status and history

Most recent invoices

Received Date Invoice Number Claim Number Worker's name Invoice total Invoice Status
04-20-2020 333444555 12345678 MONSERATE, Christopher $9,854.21 Processing
04-20-2020 23456789 55566672 EXEVERRY, Dave $4,567.21 Processing
04-20-2020 222555333 4567890- JOHNSON, Mark $3,321.21 Processing
View invoice status