Update email communication preferences

Name:	Terry Doe
Claim number:	98765432101

Name:

John Doe

Claim number:

98765432101

Before you begin

We will always communicate important decisions about your claim with you over the phone or through a letter mailed to you.
We may include personal information in our email communications, such as your name, contact details, medical information, and other identifiable information. However, we will never share your Social Insurance Number (SIN).
To protect the security of your personal information, we will use encryption when we send you an email. However, emails may not be protected by encryption once they are received by your email service.
If you’d like to change the email address we will send emails to (terry.doe@email.com), please call our Claims Call Centre at 604.231.8888 (or toll-free at 1.888.967.5377). If you change your mind about using email on your claim at any point, our Claims Call Centre team can also update your email preferences.

Giving consent

Would you like to receive communications containing personal information related to Claim 123456? We will send those emails to terry.doe@email.com.

Yes No

Consent for additional parties

If you’d like, you may also provide consent for us to communicate via email with other, relevant parties about your claim. Please indicate your preferences below.

Your authorized representative(s)
If you have one or more authorized representatives, do you give us permission to use email for necessary communication about you and your claim with your authorized representative(s),

Yes No

My employer(s) and their representatives
Do you give WorkSafeBC consent to use email for necessary communication about claim 123456 with your employer(s) and their authorized representative?

Yes No

My health care and service provider(s)
Do you give consent for us to use email for necessary communication about you and your claim with your health care and service providers (e.g., physicians, physiotherapists, training programs)?

Yes No

I understand that B.C.’s Freedom of Information and Protection of Privacy Act (FIPPA) does not allow WorkSafeBC to send my personal information (such as my name, personal contact details, work details, medical details, payment details, identifiers such as claim numbers, and other information) outside Canada without consent. However, I acknowledge that many email services route their emails through countries outside Canada and store copies of emails on servers, including cloud servers, outside Canada and is not within the control of WorkSafeBC.

Cancel Submit

Have a question about your claim or how we use email? Call us at 604.231.8888 (or toll-free at 1.888.967.5377).